I think we, as consumers, often complain publicly when we experience difficulties, but when things go as planned or better we rarely leave a good review. So, I wanted to take the time to say my piece.

We would often receive texts about going over our data limits. This would cause the plan to automatically upgrade to the more expensive plans.

I currently just have a single line with Tello and I pay just $9 per month for unlimited talk/text and 1 GB of data, which is fine for my needs. I could upgrade to the unlimited data as well and the cost would only be $25 per month.

Since the previous service with CC was a family plan, the support staff were only willing to speak with the account owner. Whenever we had an issue we would have to call my relative in another state and have them call CC for support.

Supposedly, the account was set up for any of us to call, but when we did we always got the run around despite the numerous promises otherwise by support staff.

I am glad I decided to switch my carrier and my wallet is certainly happier too.

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Thanks for reading. Questions or comments put them below, and have a great day.